Preferred Hotels & Resorts Selects Spectrum Enterprise as a Lead Technology Partner to Enhance Digital Operations for its Member Properties in the United States
Spectrum Enterprise, a part of Charter Communications, Inc., today announced that Preferred Hotels & Resorts, the world’s largest independent hotel brand, has chosen to partner with the company to provide options for comprehensive technology solutions to its portfolio of hotels in the United States. As the latest addition to the brand’s Alliance Partner Program, Spectrum Enterprise will offer member properties an efficient process to modernize their network operations to enhance the guest experience and securely automate and integrate front and back-office operations.
“This new partnership with Spectrum Enterprise creates a turnkey opportunity for our member hotels and resorts here in the United States to implement multiple technology solutions that are specifically designed for the hospitality industry,” said Michael Osgood, Vice President of Alliance Partnerships for Preferred Hotels & Resorts. “These include secure and reliable internet access, diverse video entertainment options, and communications solutions - all of which help ensure that they can stay ahead of evolving industry demands.”
The exciting, but rapid, pace of new digital advances within the hotel and hospitality sector can put additional pressure on IT and operations teams. Spectrum Enterprise offerings can help simplify these demands through full management or co-management of solutions from end-to-end, including networking, devices, implementation assistance, employee training, maintenance, guest facing technology, and updates with around-the-clock support.
“In a competitive marketplace, it is important for hoteliers to modernize network infrastructures so that they can more easily incorporate new technology advancements that will help them meet and exceed guests’ and employees’ expectations,” said Richard Twilley, Group Vice President, Vertical Markets, Spectrum Enterprise. “As a Preferred Hotels & Resorts Alliance Partner, we’ll support the brand’s U.S. portfolio with a cost-effective and efficient approach that enhances the digital experience for both employees and guests.”
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